Training
Sort by: Date | Location | Class Title | Hours | Price
40 Hour Telecom Operator Basic
| TCLEOSE Basic Telecommunications Course - 911-Basic |
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Special Instructions: THIS COURSE IS FREE TO MEMBER PSAP ONLY, AND SEATING IS PRIORITIZED ACORDINGLY. COST FOR NON-MEMBERS IS $160.00 AND IS PAYABLE TO CAPCOG ON THE FIRST DAY OF CLASS.
TO PROMOTE A PROFESSIONAL TRAINING ENVIRONMENT, CAPCOG REQUIRES PROPER PROFESSIONAL ATTIRE. T-SHIRTS AND SHORTS ARE PROHIBITED.NO MEALS PROVIDED WITH THIS TRAINING. |
View Description »
This course is the equivalent of Course #1013. The course is 5 days/40 hours and exceeds the required curriculum. It covers basic call handling skills, radio etiquette, legal issues, penal code, criminal and civil law, new and upcoming technologies, Weapons of mass destruction and many other topics. |
| Pre-Registration Cost: No Charge, Cost at Door: $0.00 |
Audience: Certified/Licensed Personnel Only (ID Required) |
| Date/Time:
6/2/2008 8:30:00 AM - 6/6/2008 4:30:00 PM
(40 hrs) |
Instructor: Staff |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
911 Basic Telecommunicator Training Academy
| Basic Telecommunicator Training Academy Class #2 - 911 Acad |
|
Special Instructions: Cost:
$250.00-PSAP/Agency Sponsored
$800.00-Self Sponsored-in Region
$1,000.00-Self Sponsored-out of Region
PLEASE NOTE THAT ONLY ONE INTEREST CARD PER PERSON WILL BE ACCEPTED. |
View Description »
This is a 9-week course that will provide the basic TCLEOSE Telecommunicator certification plus CPR, Emergency Fire Dispatch, and Emergency Medical Dispatch. Also includes detailed sessions on Public Safety material vital for the health, safety and welfare for citizens and emergency first responders. |
| Cost: $250.00, Cost at Door: $250.00 |
Audience: Open to All |
| Date/Time:
9/8/2008 8:00:00 AM - 11/7/2008 5:00:00 PM
(288 hrs) |
Instructor: Staff |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
911 In-Service and Additional Certifications
| Communications Center Supervisor - 911 - CMS |
|
Special Instructions: Class is limited to 3 employees per agency (PSAP) – more than that will be wait-listed. |
View Description »
The APCO Institute Communications Center Supervisor Course is designed for
prospective, new or experienced communications supervisors who want to learn more
and enhance their supervisory skills and knowledge. |
| Cost: No Charge, Cost at Door: $0.00 |
Audience: Member Agencies |
| Date/Time:
5/20/2008 8:30:00 AM - 5/22/2008 4:30:00 PM
(24 hrs) |
Instructor: Adjunct Staff |
| Location: CAPCOG Regional Training Center - Austin, TX |
| |
| Tactical Dispatch - 911-TACTICAL |
|
Special Instructions: Please note that this course is free to all member agencies.
The fee for any outside agency is $220.00. |
View Description »
Course Description: A review of the Incident Command System with an emphasis on Law Enforcement, and a discussion on all aspects of the Tactical Operations will be a large part of this course, along with scenarios that will put you in the middle of a simulated SWAT callout. We'll show you how Tactical Dispatchers can be of benefit during a hostage situation, barricaded subject, high-risk warrant arrest, and planned and unplanned events.
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| Cost: No Charge, Cost at Door: $0.00 |
Audience: Member Agencies |
| Date/Time:
5/28/2008 8:30:00 AM - 5/29/2008 4:30:00 PM
(16 hrs) |
Instructor: Adjunct Staff |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
| TDD - 911-TDD |
|
Special Instructions: TO PROMOTE A PROFESSIONAL TRAINING ENVIRONMENT, CAPCOG REQUIRES PROPER PROFESSIONAL ATTIRE. T-SHIRTS AND SHORTS ARE PROHIBITED.
NO MEALS PROVIDED WITH THIS TRAINING. |
| Pre-Registration Cost: No Charge, Cost at Door: $0.00 |
Audience: Certified/Licensed Personnel Only (ID Required) |
| Date/Time:
6/10/2008 8:30:00 AM - 6/10/2008 12:30:00 AM
(4 hrs) |
Instructor: Staff |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
| Crisis Communications - 911-Crisis |
|
Special Instructions: Required course for TCLEOSE Intermediate Telecommunicators Certification.
$96.00 for non member agencies. Checks payable to CAPCOG by the first day of class. |
View Description »
**$96.00 for anyone outside of region** |
| Cost: No Charge, Cost at Door: $0.00 |
Audience: Certified/Licensed Personnel Only (ID Required) |
| Date/Time:
6/11/2008 8:30:00 AM - 6/13/2008 4:30:00 PM
(24 hrs) |
Instructor: Staff |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
| PALLAS Equipment - 911-Pallas |
|
Special Instructions: TO PROMOTE A PROFESSIONAL TRAINING ENVIRONMENT, CAPCOG REQUIRES PROPER PROFESSIONAL ATTIRE. T-SHIRTS, AND CAPRI PANTS AND SHORTS ARE PROHIBITED.
CURRENT TDD CERTIFICATION IS REQUIRED.
NO MEALS PROVIDED WITH THIS TRAINING. |
| Pre-Registration Cost: No Charge, Cost at Door: $0.00 |
Audience: Certified/Licensed Personnel Only (ID Required) |
| Date/Time:
6/11/2008 8:30:00 AM - 6/11/2008 12:30:00 AM
(3.5 hrs) |
Instructor: Staff |
| Location: CAPCOG 911 Training Ctr. - Austin, TX |
| |
| Orion Mapstar - 911-Orion |
|
Special Instructions: TO PROMOTE A PROFESSIONAL TRAINING ENVIRONMENT, CAPCOG REQUIRES PROPER PROFESSIONAL ATTIRE. T-SHIRTS AND SHORTS ARE PROHIBITED.
NO MEALS PROVIDED WITH THIS TRAINING. |
| Pre-Registration Cost: No Charge, Cost at Door: $0.00 |
Audience: Certified/Licensed Personnel Only (ID Required) |
| Date/Time:
6/11/2008 1:30:00 PM - 6/11/2008 5:00:00 PM
(3.5 hrs) |
Instructor: Staff |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
| Cultural Diversity - 911-3939 |
|
Special Instructions: Required course for TCLEOSE Intermediate Telecommunicators Certification.
$32.00 for non member agencies. Checks payable to CAPCOG by the first day of class. |
| Cost: No Charge, Cost at Door: $0.00 |
Audience: Certified/Licensed Personnel Only (ID Required) |
| Date/Time:
6/16/2008 8:30:00 AM - 6/16/2008 4:30:00 PM
(8 hrs) |
Instructor: Renearl Bowie |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
| Professionalism and Ethics - 911 - Ethics |
|
Special Instructions: Required course for TCLEOSE Intermediate Telecommunicators Certification.
$32.00 for non member agencies. Checks payable to CAPCOG by the first day of class. |
View Description »
The student will understand and respect professionalism as it applies to law enforcement. The student will understand and accept the crucial role of ethics as related to professionalism. The student will understand the civil and criminal laws related to unethical behavior of peace officers. |
| Cost: No Charge, Cost at Door: $0.00 |
Audience: Member Agencies |
| Date/Time:
6/17/2008 8:00:00 AM - 6/17/2008 5:00:00 PM
(8 hrs) |
Instructor: Adjunct Staff |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
| Emergency Spanish for 911 - 911-2109 |
|
Special Instructions: Required course for TCLEOSE Intermediate Telecommunicators Certification.
$96.00 for non member agencies. Checks payable to CAPCOG by the first day of class. |
View Description »
Spanish for Telecommunicators |
| Cost: No Charge, Cost at Door: $0.00 |
Audience: Certified/Licensed Personnel Only (ID Required) |
| Date/Time:
6/25/2008 8:30:00 AM - 6/27/2008 4:30:00 PM
(24 hrs) |
Instructor: Adjunct Staff |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
| Emergency Medical Dispatch - 911-EMD |
|
Special Instructions: TO PROMOTE A PROFESSIONAL TRAINING ENVIRONMENT, CAPCOG REQUIRES PROPER PROFESSIONAL ATTIRE. T-SHIRTS AND SHORTS ARE PROHIBITED.
THIS COURSE IS FREE TO MEMBER PSAP ONLY, AND SEATING IS PRIORITIZED ACORDINGLY. COST FOR NON-MEMBERS IS $270.00 AND IS PAYABLE TO CAPCOG ON THE FIRST DAY OF CLASS. NO MEALS PROVIDED. |
View Description »
EMD Certification Course Will Help You:
Improve quality of service and caring to the caller; Correctly identify Chief Complaints
Assign needed resources; Improve scene safety; Provide effective Dispatch Life Support; Learn the new Compressions 1st CPR; Provide crucial Pre-Arrival Instructions even in high-risk childbirth situations (breech, etc.); Safely prioritize calls; Acquire National Certification
Who Should Attend:
EMS Dispatchers Calltakers EMD Supervisors QA Personnel Medical Directors
|
| Cost: No Charge, Cost at Door: $0.00 |
Audience: Certified/Licensed Personnel Only (ID Required) |
| Date/Time:
7/1/2008 8:30:00 AM - 7/3/2008 4:30:00 PM
(24 hrs) |
Instructor: Dawn Adams |
| Location: CAPCOG Mesquite Training Room - Austin, TX |
| |
| TDD - 911-TDD |
|
Special Instructions: TO PROMOTE A PROFESSIONAL TRAINING ENVIRONMENT, CAPCOG REQUIRES PROPER PROFESSIONAL ATTIRE. T-SHIRTS AND SHORTS ARE PROHIBITED.
NO MEALS PROVIDED WITH THIS TRAINING. |
| Pre-Registration Cost: No Charge, Cost at Door: $0.00 |
Audience: Certified/Licensed Personnel Only (ID Required) |
| Date/Time:
7/8/2008 8:30:00 AM - 7/8/2008 12:30:00 AM
(4 hrs) |
Instructor: Staff |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
| Communications Training Officer (CTO) - 911 - CTO |
|
Special Instructions: Class is limited to 3 employees per agency PSAP) – more than that will be wait-listed.
$294.00 for non member agencies. Checks payable to CAPCOG by the first day of class. |
View Description »
PSTC is very excited to add a complete Communications Training Officer Workshop to our list of offerings. This class has been in development for over 2 years and has been tested with 20 classes totaling 600 new certified CTO's! This number will quickly rise as we already have a number of host agencies ready to offer this class.
The PSTC model is a refined version of the famous “San Jose Model” CTO program with our added PSTC “best practices” and various fantastic ideas from a number of successful programs nationwide.
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| Cost: No Charge, Cost at Door: $0.00 |
Audience: Member Agencies |
| Date/Time:
7/9/2008 8:30:00 AM - 7/11/2008 4:30:00 PM |
Instructor: Adjunct Staff |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
| PALLAS Equipment - 911-Pallas |
|
Special Instructions: TO PROMOTE A PROFESSIONAL TRAINING ENVIRONMENT, CAPCOG REQUIRES PROPER PROFESSIONAL ATTIRE. T-SHIRTS, AND CAPRI PANTS AND SHORTS ARE PROHIBITED.
CURRENT TDD CERTIFICATION IS REQUIRED.
NO MEALS PROVIDED WITH THIS TRAINING. |
| Pre-Registration Cost: No Charge, Cost at Door: $0.00 |
Audience: Certified/Licensed Personnel Only (ID Required) |
| Date/Time:
7/9/2008 8:30:00 AM - 7/9/2008 12:30:00 AM
(3.5 hrs) |
Instructor: Staff |
| Location: CAPCOG 911 Training Ctr. - Austin, TX |
| |
| Orion Mapstar - 911-Orion |
|
Special Instructions: TO PROMOTE A PROFESSIONAL TRAINING ENVIRONMENT, CAPCOG REQUIRES PROPER PROFESSIONAL ATTIRE. T-SHIRTS AND SHORTS ARE PROHIBITED.
NO MEALS PROVIDED WITH THIS TRAINING. |
| Pre-Registration Cost: No Charge, Cost at Door: $0.00 |
Audience: Certified/Licensed Personnel Only (ID Required) |
| Date/Time:
7/9/2008 1:30:00 PM - 7/9/2008 5:00:00 PM
(3.5 hrs) |
Instructor: Staff |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
| TLETS/NLETS - 911-TLETS/NLETS |
|
Special Instructions: Required course for TCLEOSE Intermediate Telecommunicators Certification. |
| Cost: No Charge, Cost at Door: $0.00 |
Audience: Member Agencies |
| Date/Time:
7/28/2008 8:30:00 AM - 7/30/2008 4:30:00 PM
(24 hrs) |
Instructor: Joanne Jenkins |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
| TCIC/NCIC (Full access) - 911-TCICF |
|
Special Instructions: Required course for TCLEOSE Intermediate Telecommunicators Certification |
| Cost: No Charge, Cost at Door: $0.00 |
Audience: Certified/Licensed Personnel Only (ID Required) |
| Date/Time:
7/31/2008 8:30:00 AM - 8/1/2008 4:30:00 PM
(16 hrs) |
Instructor: Adjunct Staff |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
| PSAP Manager Course - 911-Mgr |
|
Special Instructions: TO PROMOTE A PROFESSIONAL TRAINING ENVIRONMENT, CAPCOG REQUIRES PROPER PROFESSIONAL ATTIRE. T-SHIRTS, AND CAPRI PANTS AND SHORTS ARE PROHIBITED.
NO MEALS PROVIDED WITH THIS TRAINING.
**ENROLLMENT LIMITED TO PSAP MANAGERS ONLY.** |
View Description »
This 16 hour course is designed for PSAP Managers to meet the annual training requirement as outlined in the FY 08 Interlocal Agreement, Section 6.1.1. The course will provide an overview of 9-1-1 and will cover all aspects of PSAP equipment, testing, training, and QA monitoring. |
| Cost: No Charge, Cost at Door: $0.00 |
Audience: Certified/Licensed Personnel Only (ID Required) |
| Date/Time:
8/12/2008 8:30:00 AM - 8/13/2008 4:30:00 PM
(16 hrs) |
Instructor: Staff |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
| TDD - 911-TDD |
|
Special Instructions: TO PROMOTE A PROFESSIONAL TRAINING ENVIRONMENT, CAPCOG REQUIRES PROPER PROFESSIONAL ATTIRE. T-SHIRTS AND SHORTS ARE PROHIBITED.
NO MEALS PROVIDED WITH THIS TRAINING. |
| Pre-Registration Cost: No Charge, Cost at Door: $0.00 |
Audience: Certified/Licensed Personnel Only (ID Required) |
| Date/Time:
8/14/2008 8:30:00 AM - 8/14/2008 12:30:00 AM
(4 hrs) |
Instructor: Staff |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
| PALLAS Equipment - 911-Pallas |
|
Special Instructions: TO PROMOTE A PROFESSIONAL TRAINING ENVIRONMENT, CAPCOG REQUIRES PROPER PROFESSIONAL ATTIRE. T-SHIRTS, AND CAPRI PANTS AND SHORTS ARE PROHIBITED.
CURRENT TDD CERTIFICATION IS REQUIRED.
NO MEALS PROVIDED WITH THIS TRAINING. |
| Pre-Registration Cost: No Charge, Cost at Door: $0.00 |
Audience: Certified/Licensed Personnel Only (ID Required) |
| Date/Time:
8/15/2008 8:30:00 AM - 8/15/2008 12:30:00 AM
(3.5 hrs) |
Instructor: Staff |
| Location: CAPCOG 911 Training Ctr. - Austin, TX |
| |
| Orion Mapstar - 911-Orion |
|
Special Instructions: TO PROMOTE A PROFESSIONAL TRAINING ENVIRONMENT, CAPCOG REQUIRES PROPER PROFESSIONAL ATTIRE. T-SHIRTS AND SHORTS ARE PROHIBITED.
NO MEALS PROVIDED WITH THIS TRAINING. |
| Pre-Registration Cost: No Charge, Cost at Door: $0.00 |
Audience: Certified/Licensed Personnel Only (ID Required) |
| Date/Time:
8/15/2008 1:30:00 PM - 8/15/2008 5:00:00 PM
(3.5 hrs) |
Instructor: Staff |
| Location: CAPCOG Agave Training Room - Austin, TX |
| |
Linked Telecom Operator Training
| IS-100 Introduction to Incident Command System, I-100* - HSL-IS100 |
| Cost: No Charge, Cost at Door: $0.00 |
Audience: Open to All |
| Date/Time:
N/A |
Instructor: ON LINE COURSE |
| Location: ON LINE COURSE - , |
| |
| IS-200 Basic Incident Command System, I-200, for Federal Disaster Workers* - HSL-IS200 |
| Cost: No Charge, Cost at Door: $0.00 |
Audience: Open to All |
| Date/Time:
N/A |
Instructor: ON LINE COURSE |
| Location: ON LINE COURSE - , |
| |
| IS-700 National Incident Management System (NIMS)* - HSL-IS700 |
| Cost: No Charge, Cost at Door: $0.00 |
Audience: Open to All |
| Date/Time:
N/A |
Instructor: ON LINE COURSE |
| Location: ON LINE COURSE - , |
| |
* Denotes classes not sponsored by CAPCOG
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