Contact CAPCOG

6800 Burleson Road
Building 310, Suite 165
Austin, TX 78744

T:  (512) 916-6000
F: (512) 916-6001


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About CAPCOG

Open Records Request

CAPCOG's open records policies are governed by the Texas Public Information Act, Chapter 552 of the Texas Government Code. However, general questions or information about CAPCOG programs and divisions can be answered by a division's staff. CAPCOG also makes a variety of documents publically available through this website such as its reportsbudget documents, and meeting agendas and minutes.
> Contact a CAPCOG division.

Any information collected, assembled, or maintained by CAPCOG is available to the public and can be acquired through submitting an open records request. Submit a written request during normal business hours, 8 a.m. to 5 p.m., Monday to Friday, via one of the following options: 

Email

> Contact the Officer for Open Records Requests. 

Postal Mail

Attn: Open Records Requests
Capital Area Council of Governments
6800 Burleson Road
Building 310, Suite 165
Austin, TX  78744

The request does not need to use any special language but should identify as specifically as possible the information being requested. The more specific you are, the more likely you are to get the information you really want without getting a lot of extra information. A request should include the requestor’s name and contact information such as an email address or phone number. 

Frequently Asked Questions

What type of information is available through an open records request?
Open record requests are made for records and documents that are collected, assembled, or maintained by CAPCOG. To answer general questions or to receive general information about a CAPCOG program division, contact the program division directly.
> Go to the staff directory.

How long will it take to receive the information?
The amount of time it takes to fill a request depends on the type and amount of information requested. If CAPCOG cannot give the requested information within 10 working days after receiving a request, CAPCOG will tell the requestor the date and time the information will be available.

Will getting the information cost me anything?
The Office of the Attorney General sets what public agencies may charge for information. The rules may be found in the Texas Administrative Code, Title 1, Sections 70.1-70.11. If a request will likely incur a cost, the requestor will be told in writing and given a chance to withdraw or change the request before having to pay.
> Review the CAPCOG Fee Schedule.

Title VI of the Civil Rights Act/Non-Discrimination Notice to the Public

CAPCOG, as a recipient of federal financial assistance and under Title VI of the Civil Rights Act of 1964 and related statutes, ensures that no person shall on the grounds of race, religion, color, national origin, sex, age, or disability be excluded from participation in, be denied the benefits of, or otherwise be subjected to discrimination under any Agency programs or activities.

Any person who believes they have been aggrieved by an unlawful discriminatory practice regarding CAPCOG’s programs has a right to file a formal complaint. Any such complaint must be in writing and submitted to Title VI Complaint Coordinator within 180 days following the date of the alleged occurrence.
> For more information regarding civil rights complaints, please contact the Director of Administration.
> Read the procedure for filing a complaint.