Benefits Counseling

A Benefits Counselor provides information and counseling free of charge to seniors 60 years of age or older, or to Medicare beneficiaries of any age.     

The Benefits Counselor helps those who need assistance or have questions about the following:

  • Social Security Benefits
  • Medicare Prescription Drug Plans (Part D)
  • Private Insurance Issues
  • Appeals Representation
  • Medicare Parts A & B
  • Medicare Advantage Plans
  • Medicare Savings Programs
  • Medicare Supplement Insurance (Medigap)
  • Medicaid
  • Public Benefits Programs
  • Supplemental Security Income (SSI)
  • Advance Directives
  • Personal Finance/Credit Issues
  • Low-Income Subsidy (LIS) Assistance to help pay for Part D prescription costs

To receive free one-on-one confidential counseling, ask for a Benefits Counselor when you call:

  Austin Local: 512.916.6062
  Toll Free: 888.622.9111 Ext. 6062

 

    Long Term Care Services

Eligibility Table for Long Term Care Services

Long Term Care assistance is provided through Texas Health and Human Services Commission (HHSC) and the Texas Department of Aging and Disability Services (DADS). Click on Eligibility Table for allowable financial resource amounts and office contact phone numbers.

 

    BenefitsCheckUp®

Web-based screening tool which helps to find local, state and federal programs that can help many people with expenses such as prescription drugs, rent, heating bills, meals and more. BenefitsCheckUp® is a service of the National Council on Aging (NCOA), a national non-profit organization based in Washington, DC. It's simple. It's fast. It's free. And it's private. Hint: "Find More Benefits Programs" will give you the widest variety of programs for which you may be eligible. If you need assistance, please call us and ask for a Benefits Counselor. Our Benefits Counselor can help you complete the CheckUp.

Follow the link to fill out the confidential questionnaire of your choice Benefits Checkup®


    Resources

  The official U.S. Government site for people with Medicare
  Centers for Medicare & Medicaid Services
  The official website of the Social Security Administration
  Texas Health and Human Services Commission
  The Texas Department of Insurance
  The Texas Legal Services Center
  Guide to Low Income Subsidy Mailings from CMS, Social Security and Plans: View PDF