Divisions

Area Agency on Aging

Long Term Care Ombudsman

The ombudsman program provides advocates and friendly supporters for seniors living in nursing  and  assisted living facilities.  A long term care ombudsman is  specially trained and certified to advocate for quality care by developing positive relationships with facility residents and staff.

Objectives of the program are to:


  • Intervene on behalf of the elderly in long-term-care facilities to assure quality of care.
  • Investigate, negotiate, mediate or initiate the resolution of complaints and concerns.
  • Improve communication between residents, family members and facility staff
  • Provide general information and assistance regarding long term care options, standards of practice and quality of care issues.

 

For more information, call 512-916-6062 or toll free 1-888-622-9111

Find and compare Long-term Care Facilities through the Texas Department of Aging and Disability Services.

Compare Nursing Homes in your area through the Medicare Web site.


Assisted Living and Nursing Facilities