Contact CAPCOG

6800 Burleson Road
Building 310, Suite 165
Austin, TX 78744

T:  (512) 916-6000
F: (512) 916-6001

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Ombudsman Continuing Education Resources

Reading and studying these documents and webinars provides credit hours for continued certification.
PDF documents open with Adobe Reader.
DADS Culture Change Webinars
Links to Webinar recordings, PowerPoint slides, and handouts. You will need to complete the registration information to access the webinar links.
  • The Value and Importance of Spending Time Outdoors
  • Decreasing Inappropriate Use of Antipsychotic Medications in the Dementia Population
  • Want's the fuss about using antipsychotic medications in Long Term Care facilities?
  • Moving In Day:  Person Directed Approach
  • Activities in a Person Directed Environment
  • The Bathing Experience
  • The Dining Experience:  A DADS Culture Change Initiative
Other DADS Webinars:

National Coalition of Certified Dementia Professionals (NCCDP)
These materials are provided by NCCDP as in service materials for facility staff and are provided here to promote understanding by Certified Ombuds of the challenges faced by those who are providing care to residents with dementia.

Other resources on the web:

National Long-Term Care Ombudsman Resource Center