Contact CAPCOG

6800 Burleson Road
Building 310, Suite 165
Austin, TX 78744

T:  (512) 916-6000
F: (512) 916-6001


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In-service FAQs

Q:  How do I register for a Class?

A:  To register for a class, go to www.capcog.org/training and find the law enforcement courses. Scroll through the available classes until you reach the class you are interested in attending. Register by clicking on “Register Now”. Enter your information including payment type. You may register up to three people at a time. A registration receipt will be emailed to the address provided. If you paid online with a credit card, a transaction receipt will be emailed as well.
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Q:  How do I cancel my registration?

A:  To cancel a registration, www.capcog.org/training and find the course you need to cancel. Click on the "I need to cancel.” button. Enter the email address you provided and the registration number. You will receive an email showing your cancelation. If you prepaid, contact the Regional Law Enforcement Academy (RLEA) to request a refund. Be prepared to give payment information such as the check number, amount, and date mailed if paid by agency check or money order. If the registration was paid with a credit card, a minimum refund fee of $10 will be deducted from the refund amount.
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Q:  How do I get a refund for a canceled registration?

A:  If you prepaid for a class with a credit card, a money order, or an agency check, contact RLEA. Be prepared to give payment information such as the check number, amount, and date mailed if paid by agency check or money order. If the registration was paid with a credit card, a minimum refund fee of $10 will be deducted from the refund amount.
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Q:  Is there a fee for canceling a registration?

A:  If you paid with a credit card, a minimum refund fee of $10 will be deducted from the refund amount.
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Q:  How can I pay for a class?

A:  Pay for courses online with a credit card, or pay ahead of the class with an agency check or money order. CAPCOG does not accept cash or personal checks. Be sure to note on the check the class name, class date, and the name of the attendee or attach a registration receipt or a flyer for the class. If you pre-approve your registration with your agency and obtain a purchase order, then CAPCOG can use the purchase order number to bill your department. CAPCOG will not bill your department without prior approval from that department.
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Q:  What credit cards does the CAPCOG website accept?

A:  The CAPCOG website accepts Mastercard and Visa.
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Q:  Can I pre-pay for a class?

A:  You may pre-pay for a course using a credit card on the website or by mailing an agency check or money order to CAPCOG. Be sure to note on the check the class name, class date, and the name of the attendee or attach a registration receipt or a flyer for the class. 
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Q:  When will the credit for my class be reported to the Texas Commission on Law Enforcement (TCOLE)?

A:  Credit for classes should be entered into the TCLEDDS online system within 30 days of the last day of the class. It may take up to a week for TCOLE.