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6800 Burleson Road
Building 310, Suite 165
Austin, TX 78744

T:  (512) 916-6000
F: (512) 916-6001


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In the News

CAPCOG builds additional PSAP, office space

Wednesday, January 18, 2017

CAPCOG’s current offices in southeast Austin will be expanded significantly in 2017 to allow the City of Austin’s back-up Public Safety Answering Point (PSAP) to double in size, add an adjoining PSAP to be used for back-up call taking by the other PSAPs throughout the ten-county region, and to expand the training center for emergency communications. The expansion adds 17,000 SF at the Bergstrom Tech Center on Burleson Road – projected completion of work is June 2017.

Adding the emergency communications space triggers changes for the rest of CAPCOG; the offices for the Area Agency on Aging/Aging and Disability Resource Center, Regional Services, Planning & Economic Development, and the Administrative Services Divisions will relocate to new space near the main entrance, an area formerly occupied by LCRA. The Aging Services offices will be at the front of this space allowing easier access by clients.

CAPCOG’s public safety divisions, Homeland Security, the Regional Law Enforcement Academy (RLEA), and Emergency Communications, will stay in the current suite of office space but in new offices relocated within that space to make room for the PSAP expansions. RLEA will benefit by getting more training and storage space which will be across the hallway from its current location.

CAPCOG will be announcing some scheduling shifts in late February to accommodate the phased construction process – all the divisions moving to the new space in Suite 155 are expected to do so by March 5 which means all meetings for criminal justice, solid waste, air quality, economic development, transportation, aging, and GIS could be moved forward or back a week, according to Betty Voights, CAPCOG’s executive director, who added that all of the changes affecting our customers will be on our website by Feb. 1.

> Contact Betty Voights with any inquiries about the expansion work and relocation of offices.

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