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Austin, TX 78744

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In the News

Counselors assist with 600 hours of Medicare open enrollment

Monday, January 12, 2015

Area Agency on Aging of the Capital Area benefit counselors provided assistance to hundreds of Medicare beneficiaries’ during the federal program’s 53-day open enrollment period, Oct. 15 – Dec. 7.

During open enrollment, which allows people to change their health or prescription drug coverage, benefits counselors provided assistance based counseling on Medicare Part D plan searches and the application process.

The AAACAP Benefits Counseling Program provided assistance to 372 consumers offering almost 600 hours of assistance activities. Counselors helped about 29 percent more consumers and provided about 30 percent hours of assistance during the period compared to the 53 days before open enrollment started. About 266 consumers were provided with 420 hours of assistance during the 53 days before open enrollment began.

Benefit counselors continue to educate older adults, caregivers, family members and the general public about relevant information for eligibility and requirements for Medicare and other public programs. They travel throughout CAPCOG’s 10-county region educating consumers about making informed decisions related to Medicare, advance planning, preventing and identifying Medicare fraud, and other aging issues.

> Read more about AAACAP's benefits counseling program.
> Discover local opportunities to receive benefit counseling.
> Learn about AAACAP.

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