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In the News

Emergency notification now available by text and email, too, in Central Texas

Tuesday, December 03, 2013

Don’t hang up the phone, ditch that text or scrap that email! The message you receive could save your life. The Capital Area Council of Government’s Regional Notification System, the telephone-based warning system used by public safety agencies in CAPCOG’s region since 2006 to share time-sensitive information with local residents, can now alert users by text and email too. A quick online registration is all it takes.

CAPCOG’s system, formerly called the “Emergency Notification System,” previously was limited to telephone calls to people that were included in the 9-1-1 database and to those who had registered their cellular telephones on CAPCOG ENS. The new RNS includes capacity to send messages by email or text and – eventually – Twitter and Facebook. Residents can register their cellphones, landlines, email addresses, pagers and other devices that receive text-based messages.

The improved system also will allow local officials to send a wider range of notifications. The previous system could only be used in situations in which life and property were directly threatened. Instead, the upgrades permit delivery of messages that may not comprise an emergency but nonetheless are important to public health, well-being and convenience. These could include restrictions on water usage, traffic disruptions due to major events and weather-related cancellations of public events.

If local officials need to spread the word widely and quickly, the CAPCOG RNS provides another option: The system can send 10,000 telephone calls, 6,000 text messages and 20,000 email messages per minute.

Largely as a result of interest generated after the 2011 Labor Day wildfire outbreak, the number of cellular telephones registered on the system is approaching 70,000. Current participants on the old system will get an automated phone message inviting them to sign up for the newly expanded features. These include the option of being automatically notified when the National Weather Service issues tornado, severe thunderstorm or flash-flood warnings for their area.

> Sign up for RNS alerts or update your currently registered contact information now
> Learn more about the RNS, overseen by CAPCOG's Homeland Security Divison

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