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Austin, TX 78744

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In the News

National Weather Service, CAPCOG, others discuss emergencies with deaf community

Monday, May 22, 2017

CAPCOG joined the National Weather Service at a forum about tools used to inform the deaf community of emergencies and to receive feedback from those community members. Having an open discussion with those who have particular communication access needs helps foster greater communication during emergencies said a National Weather Service representative during the forum.

While the Weather Service discussed many advancements to weather radios that allow for visual alerts, it also brought attention to weather warnings sent to people’s cellphones. CAPCOG’s Homeland Security Division and Travis County Office of Emergency Management, another Weather Service guest, also touted cellphone warnings. Registering to receive alerts at allows local emergency managers and coordinators to directly inform the public about disasters and how to respond to them by sending emails and text messages to cellphones, said representatives from the organizations. Travis County assisted people in registering at to receive the alerts.

> Register for

CAPCOG’s Emergency Communications Division spoke about Text to 9-1-1 coming to the region. Those in attendance explained texting 9-1-1 would greatly improve their ability to communicate to emergency telecommunicators instead of using relay calling or teletypewriters, which are transmitted slower and have become increasingly rare. The division also explained emergency telecommunicators are routinely trained for responding to text based communications.

> Learn more about Text to 9-1-1.

The Area Agency on Aging of the Capital Area, a CAPCOG division, also presented information on workshops to help older members of the deaf community live as independently as possible while they age, to include courses such as A Matter of Balance, Fall Prevention.

> Read about the Area Agency on Aging of the Capital Area.

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