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Austin, TX 78744

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In the News

Region to honor emergency telecommunicators in April

Friday, March 17, 2017

Often considered the first, first responder, 9-1-1 call takers and emergency telecommunicators play a more than vital role in local communities’ public safety operations. CAPCOG, operating as the Capital Area Emergency Communications District, encourages all local governments and the public to join it in recognizing emergency telecommunicators’ dedication to protecting their communities during National Public Safety Telecommunicator Week, April 9-15.

In the ten-county CAPCOG region, more than 700 emergency telecommunicators contributed to the 24/7 9-1-1 operations that answered more than 1.5 million emergency calls in 2016. Their actions helped save lives, arrest criminals, and protect people and their property.

On March 8, the CAPCOG Executive Committee adopted a resolution recognizing National Public Safety Telecommunicator Week. Local governments are welcome to use the resolution as a template to help honor their telecommunicators. To further honor telecommunicators, CAPCOG will visit public safety answering points, or 9-1-1 call centers, between April 9 and April 15 to deliver a special thank you. CAPCOG is proud that many of the local governments in the region traditionally pay tribute to their 9-1-1 call takers with numerous activities such as delivering special meals, hosting teambuilding events, hosting spirit days, and recognizing them during public meetings.

> Read the CAPCOG resolution recognizing April 9-15 as National Public Safety Telecommunicator Week.
> Learn more about the CAPCOG Emergency Communications Division.

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