Category: Emergency Communications

Emergency Communications rolls out online telecommunicator training system

The CAPCOG Emergency Communications Division is launching an online training system to enhance emergency telecommunicators skills and professional knowledge throughout the region; its virtual courses will complement CAPCOG’s traditional classroom training catalog. “Having online training courses gives CAPCOG the flexibility

Tagged with: , , , , , ,

National Preparedness Month highlights importance of readiness, alerts

In support of National Preparedness Month, CAPCOG developed a regional campaign to encourage residents to register for emergency alerts and prepare themselves for any emergency including natural disasters and potential terrorist attacks. It also is encouraging local governments to

Tagged with: ,

Prepare for wildfire season by registering for alerts at

Public safety officials and local advocates from around the region at a Warn Central Texas press conference in May urged Central Texas residents to prepare for the 2019 wildfire season by staying aware of their wildfire risk, mitigating dangers, and

Tagged with: ,

Austin to buy Warn Central Texas kiosks to sign up residents

The city of Austin is purchasing and programing digital kiosks to give residents greater access in registering to receive emergency warnings about natural and man-made disasters through CAPCOG’s  Warn Central Texas program. By registering their cellphone number or email address

Tagged with: , ,

CAPCOG increases location accuracy for wireless 9-1-1 callers

The CAPCOG Emergency Communications Division has installed new RapidSOS software at nearly all the 10-county region’s public safety answering points (PSAPs) to enhance the ability for emergency telecommunicators to pinpoint a caller’s location. During testing, the mapping technology produced a

Tagged with: , , ,

CAPCOG upgrades 9-1-1 workstations throughout region

New workstations being installed by CAPCOG in all 31 public safety answering points (PSAPs) across the region will allow for NextGeneration 9-1-1 once it is instituted; NextGeneration 9-1-1 is a more resilient digital infrastructure system which allows voice, photos, videos,

Tagged with: , , , ,

CAPCOG to recognize emergency telecommunicators

More than 800 emergency telecommunicators serve the CAPCOG ten-county region as the first, first responders, and they work 24 hours a day, seven days a week to ensure their communities are safe. In recognition of their unending dedication to the

Tagged with: , , ,