Tag: 9-1-1 call takers
Emergency Communications offers CPR, Criminal Law, more training opportunities
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The CAPCOG Emergency Communications Division has scheduled 42 classes for 2023 for telecommunicators to obtain their mandated training as well as advance their career knowledge. While more courses are still be planned, two popular upcoming February courses are in-Person CPR

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CAPCOG provides stress coping courses for 9-1-1 call takers
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CAPCOG’s Emergency Communications Division is hosting two, eight-hour courses in June to help emergency telecommunicators better manage job stress and protect their emotional and mental wellbeing. The Power of 9-1-1 Peer Support will be on June 17 and Resilience: Transforming

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CAPCOG offers 9-1-1 telecommunicators pandemic training
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CAPCOG’s Emergency Communications Division conducted its first pandemic specific course for emergency telecommunicators in early December and a second will follow in January. The live virtual courses aim to further aid the region’s first responders in enduring through crises that

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CAPCOG celebrates region’s emergency telecommunicators
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The CAPCOG Executive Committee honored the region’s emergency telecommunicators with a March proclamation declaring April 12 through April 18 as National Public Safety Telecommunicator week. “Telecommunicators are the true backbone of the 9-1-1 system,” and “CAPCOG recognizes the professional and

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