Tag: 9-1-1

Emergency Communications rolls out online telecommunicator training system

The CAPCOG Emergency Communications Division is launching an online training system to enhance emergency telecommunicators skills and professional knowledge throughout the region; its virtual courses will complement CAPCOG’s traditional classroom training catalog. “Having online training courses gives CAPCOG the flexibility

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CAPCOG equips communities with 9-1-1 educational materials

National Night Out, an annual campaign for making neighborhoods safer through community and police partnerships, traditionally occurs the first Tuesday in October for Texas cities. To help residents understand the role of emergency telecommunicators in that partnership, CAPCOG is supplying

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CAPCOG increases location accuracy for wireless 9-1-1 callers

The CAPCOG Emergency Communications Division has installed new RapidSOS software at nearly all the 10-county region’s public safety answering points (PSAPs) to enhance the ability for emergency telecommunicators to pinpoint a caller’s location. During testing, the mapping technology produced a

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CAPCOG upgrades 9-1-1 workstations throughout region

New workstations being installed by CAPCOG in all 31 public safety answering points (PSAPs) across the region will allow for NextGeneration 9-1-1 once it is instituted; NextGeneration 9-1-1 is a more resilient digital infrastructure system which allows voice, photos, videos,

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CAPCOG to recognize emergency telecommunicators

More than 800 emergency telecommunicators serve the CAPCOG ten-county region as the first, first responders, and they work 24 hours a day, seven days a week to ensure their communities are safe. In recognition of their unending dedication to the

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