CAPCOG, in its capacity as the Capital Area Emergency Communications District, will recognize the community service emergency telecommunicators perform for the region during National Public Safety Telecommunicators Week — April 9 through 15, and support National 9-1-1 Education Month —…
The CAPCOG Emergency Communications Division has scheduled 42 classes for 2023 for telecommunicators to obtain their mandated training as well as advance their career knowledge. While more courses are still be planned, two popular upcoming February courses are in-Person CPR…
CAPCOG honored Julie Sommerfeld, Bastrop County GIS and addressing manager, and Dawn Moore, Fayette County 9-1-1 addressing and GIS coordinator, with its Phill Parmer Volunteer Service Award for their long-term service on the GIS Planning Council and the Capital Area…
CAPCOG presented Charles Brotherton, Travis County executive of emergency services, with its Jack Griesenbeck Leadership in Regionalism Award for his dedication that spans two decades in building a regional approach to 9-1-1 and emergency radio communications at its annual meeting…
The CAPCOG Emergency Communications Division is encouraging more emergency communications centers (ECCs) throughout the region to make use of a virtual training platform that allows emergency telecommunicators to take TCOLE certified courses while working from their EECs. “This tool is…
CAPCOG has begun a two-year project to select, procure, and deploy new 9-1-1 call-handling equipment in the 31 Emergency Communications Centers (ECCs) in the region. The process, which kicked off in August, will involve input from ECC stakeholders, demonstrations, and…
Members of the Texas National Emergency Number Association (NENA) during the Texas Public Safety Conference in April nominated and elected Pamela Frisk, CAPCOG’s 9-1-1 senior training and public education specialist, to serve as the association’s vice president. The organization promotes…
The Emergency Communications Division is conducting a longer-term leadership course for emergency call center (ECC) supervisors, trainers, and managers that addresses supervision and leadership from personal and holistic perspective meant to enhance leadership through self-care as well as best-practices. The course…
CAPCOG, in its capacity as the Capital Area Emergency Telecommunications District, will honor the region’s more than 800 emergency telecommunicators during National Public Safety Telecommunicators Week — April 10 through 16 — and encourages local jurisdictions to participate in recognizing…
CAPCOG’s Emergency Communications Division is always interested in raising awareness about preparing residents to call 9-1-1 by providing communities in the region with public education materials. Recently, it supported multiple communities’ National Night Out events by supplying more than 5,000…
6800 Burleson Road
Building 310, Suite 165
Austin, TX 78744
