Tag: emergency communications

CAPCOG celebrates region’s emergency telecommunicators

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The CAPCOG Executive Committee honored the region’s emergency telecommunicators with a March proclamation declaring April 12 through April 18 as National Public Safety Telecommunicator week. “Telecommunicators are the true backbone of the 9-1-1 system,” and “CAPCOG recognizes the professional and

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9-1-1 personnel from around region, nation, continent earn NENA certification at CAPCOG

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CAPCOG conducted a National Emergency Number Association (NENA) Center Manager Certificate Program in March for several of the region’s public safety answering point staff, but the week-long course also brought students from as far away from California, Virginia and the

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Region tests EOC capabilities, communications in exercise

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The CAPCOG Homeland Security Division’s 2020 Regional Exercise, which took place in February, simulated large wildfires in three counties to test the region’s ability to standup Emergency Operation Centers (EOCs) and run multiple large-scale operations simultaneously. The exercise, which encompassed

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9-1-1 instructors bring survivor, responder experience

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Two emergency telecommunicators who survived mass shootings will lead CAPCOG’s Active Threat Course for emergency telecommunicators set for March 24 at the CAPCOG offices, 6800 Burleson Road, Building 310, in Austin. “Learning from survivors who work in emergency communications lets

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Emergency Communications teaches APD cadets, kids about the importance of 9-1-1

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The CAPCOG Emergency Communications Division joined several city of Austin departments in welcoming its newest police officers and their families during its Cadet’s Kid Day, where the division educated officers and their children about the role of emergency telecommunicators. “Educating

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CAPCOG equips communities with 9-1-1 educational materials

National Night Out, an annual campaign for making neighborhoods safer through community and police partnerships, traditionally occurs the first Tuesday in October for Texas cities. To help residents understand the role of emergency telecommunicators in that partnership, CAPCOG is supplying

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CAPCOG upgrades 9-1-1 workstations throughout region

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New workstations being installed by CAPCOG in all 31 public safety answering points (PSAPs) across the region will allow for NextGeneration 9-1-1 once it is instituted; NextGeneration 9-1-1 is a more resilient digital infrastructure system which allows voice, photos, videos,

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