Tag: Emergency Telecommunicators
New training website makes registering for courses, workshops, events click
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CAPCOG has modernized the navigation and added functionality features to an updated training.cacpcog.org to provide more accessible information about upcoming courses, workshops and events and to ease the registration process, so peace officers, emergency telecommunicators, emergency manager or older adults can better

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Emergency Communications continues virtual training
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The CAPCOG Emergency Communications Division is encouraging more emergency communications centers (ECCs) throughout the region to make use of a virtual training platform that allows emergency telecommunicators to take TCOLE certified courses while working from their EECs. “This tool is

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CAPCOG Emergency Communications offers licensing course
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The CAPCOG Emergency Communications Division is offering its first, in-person 80-hour Basic Telecommunicator Licensing Course throughout August and is scheduling two additional courses to be completed before the end of the year. Covering 10 telecommunicator topics the course prepares telecommunicators

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CAPCOG provides stress coping courses for 9-1-1 call takers
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CAPCOG’s Emergency Communications Division is hosting two, eight-hour courses in June to help emergency telecommunicators better manage job stress and protect their emotional and mental wellbeing. The Power of 9-1-1 Peer Support will be on June 17 and Resilience: Transforming

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CAPCOG to recognize emergency telecommunicators in April
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CAPCOG, in its capacity as the Capital Area Emergency Telecommunications District, will honor the region’s more than 800 emergency telecommunicators during National Public Safety Telecommunicators Week — April 10 through 16 — and encourages local jurisdictions to participate in recognizing

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CAPCOG trains telecommunicators leadership, wellness
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The CAPCOG Emergency Communications Divisions is hosting two courses that seek to improve emergency telecommunicators leadership and personal mental fortitude. The 8-hour courses will take place in CAPCOG’s Cedar Room at 6800 Burleson Road, Building 310, Suite 165, in Austin.

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Telecommunicators week honors dedicated service
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The past year resulted in many challenging circumstances for emergency telecommunicators from the COVID-19 pandemic to the February winter storm making it even more important to recognize their endless dedication to serving the residents of the 10-county region during National

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CAPCOG offers 9-1-1 telecommunicators pandemic training
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CAPCOG’s Emergency Communications Division conducted its first pandemic specific course for emergency telecommunicators in early December and a second will follow in January. The live virtual courses aim to further aid the region’s first responders in enduring through crises that

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Texas NENA members elect CAPCOG’s Aurora to board
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Members of the Texas National Emergency Number Association (NENA) elected CAPCOG’s Mike Aurora to serve on its board as the Central Regional Coordinator; the position allows him pursue the same passion that drove him to working as a 9-1-1 telecommunications

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Peace officer, telecommunicator courses return to classroom
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CAPCOG’s Regional Law Enforcement Academy and the Emergency Communications Division have started offering in-person training while taking COVID-19 safety precautions, so peace officers and emergency telecommunicators can complete state and federal mandated training requirements. CAPCOG also is continuing to expand

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