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6800 Burleson Road
Building 310, Suite 165
Austin, TX 78744

T:  (512) 916-6000
F: (512) 916-6001

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Dispatcher’s Role in Officer Safety

This course consists of understanding the importance of Officer Safety, common errors, concept of control, overcoming hysteria thresholds, active listening, and safety during traffic stops, domestic violence calls, Hot Calls, In-Progress calls, recognizing excited delirium, suicidal callers and many more. 

July 6, 2018, 8:00am – 4:00pm

Cost: $179.00



Communications Training Institute


Georgetown Public Safety Operations & Training Center
3500 D. B. Wood Street
Georgetown, Texas 78628

For Questions:
Contact GPD Communications Manager, Kelly Cruz, at

Course ID: 22147

  • This class has passed.
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