Contact CAPCOG

6800 Burleson Road
Building 310, Suite 165
Austin, TX 78744

T:  (512) 916-6000
F: (512) 916-6001

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Emergency Police Dispatch (EPD)

* Course held at Williamson County Emergency Communications, 911 Tracy Chambers Lane, Georgetown 78626 (512) 864-8355 

***Course is split, October 11th & 16th-17th 8:00-5:00***

Point of contact: Melissa C. Martinez - - 512-864-8282 Office

Priority Dispatch Systems™ are recognized as an essential component of effective emergency dispatch.  The EPD Certification courses emphasize proper training to use the police protocol which are essential to the quality of emergency services delivered to the calling public.  The EPD course trains dispatchers through instructor-led lecture, discussion, video segments, audiotape review, hands-on practice, and role-playing.  The coursework spread over three days offers participants 24 hours of direct experience with ample opportunities to learn and practice the protocols.  Participants completing the courses are eligible for certification through the National Academies (or International Academies) of Emergency Dispatch®.

Cost: Free
Hours: 24



PDC Staff

Special Instructions:

Dress Code: To promote a professional training environment, CAPCOG requires proper professional attire. T-shirts, shorts, leggings, and flip-flops are prohibited.

Attendee must bring their PID # to receive TCOLE credit. No meals provided with this training. CAPCOG provides training for the Public Safety Answering Points (PSAPs) in our region at no cost to 9-1-1 telecommunicators and their departments. When space is reserved for a 9-1-1 training class offered by CAPCOG, students, or the supervisor who made the reservation, must cancel such reservation at least two business days prior to start of the class or payment for the class will be invoiced to the appropriate agency for the "no show".

When space allows, we can open the class up for outside agencies to attend for a fee. Non-member agencies may contact Veronica Neal at 512-916-6097 or for pricing inquiries.


Williamson County Emergency Communications
911 Tracy Chambers Ln
Georgetown, Texas 78626

For Questions:
Contact Melissa C. Martinez - - 512-864-8282 Office

Course ID: 26591

  • This class has been rescheduled, TBA.
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