Contact CAPCOG

6800 Burleson Road
Building 310, Suite 165
Austin, TX 78744

T:  (512) 916-6000
F: (512) 916-6001

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RNS Dispatcher

This one- and half-hour class teaches attendees how to dispatch emergency alerts using CAPCOG’s regional notification system (RNS) through a role-based training session.

Those designated by their jurisdictions to send emergency alerts to the public using the RNS should enroll in this course; that may include emergency telecommunicators, emergency management personnel, peace officers, firefighters, and public information or relation officers.

This course will teach users how to do the following:

  • Sign into the Manager Portal
  • Run help and support
  • Define contacts, settings and permissions 
  • Launch incidents and ensure content is being delivered as desired

Attendees will need to bring a laptop and have their Everbridge credentials.

August 12, 2019, 10:00am – 11:30am

Cost: Free
Hours: 2



Matt Zimmerman

Special Instructions:

Attendees will need to bring a laptop, specifically identify for which organization and department they work, and provide their unique officially associated work email address.

Dress Code: To promote a professional training environment, CAPCOG requires proper professional attire. T-shirts, shorts, leggings, and flip-flops are prohibited.


Capital Area Council of Governments - Pecan Room
6800 Burleson Road
Building 310, Suite 165
Austin, Texas 78744

For Questions:
Contact Matt Zimmerman at 512-916-6013 or

Course ID: 26640

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