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Emergency Telecommunicators

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Upcoming DISCover the People-Centered Perspective

Telecommunicator
March 26, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming The Team Leadership Approach: Igniting a Moral-Driven Mindset

Telecommunicator
March 27, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming NENA’s Disaster Planning for the PSAP

Telecommunicator
March 28, 2025
8:30 am - 5:00 pm

Emergency Telecommunicators, Homeland Security

Upcoming TLETS TCIC/NCIC TCOLE #4800 Mobile Operator – #4801 Less Than Full Access Operator – #4802 Full Access Operator at Georgetown

Guest
April 7, 2025 - April 9, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators, Homeland Security, Peace Officers

Click to read more and register for the emergency telecommunicator's course.

Upcoming Building Interpersonal Communication Skills: The 3-Day Intensive at Lakeway Police Department

Guest
April 7, 2025 - April 9, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming CPR for Telecommunicators (In-Person) at Leander Police Department

Telecommunicator
April 11, 2025
8:30 am - 4:00 pm

Emergency Telecommunicators

Upcoming TLEPN Peer to Peer Training TCOLE 6400 at Hays County Pct. 2 in Kyle, TX

Event Phone: 972-338-1314

April 22, 2025 - April 23, 2025
9:00 am - 4:00 pm

Emergency Telecommunicators, Homeland Security, Peace Officers

Upcoming Effective Listening Skills for 9-1-1

Telecommunicator
April 24, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming Professionalism in the 9-1-1 Workplace

Telecommunicator
April 25, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming Crimes in Progress: When Seconds Count

April 29, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming Active Assailant

April 30, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming Critical Incident Stress

May 1, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming TEAMWORK in 9-1-1: How to Lead and How to Follow

Telecommunicator
May 2, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming Verbal De-Escalation: Surviving Verbal Conflict for 9-1-1 Telecommunicators

Telecommunicator
May 7, 2025 - May 8, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming Your E.P.I.C. Life Awaits

Telecommunicator
May 13, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming TLETS TCIC/NCIC TCOLE #4800 Mobile Operator – #4801 Less Than Full Access Operator – #4802 Full Access Operator at Kyle PD

Student
May 14, 2025 - May 16, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators, Homeland Security, Peace Officers

Upcoming Develop an E.P.I.C. Team

Telecommunicator
May 14, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming We Don’t Talk About…

Telecommunicator
May 15, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming Work-Life Balance: How 9-1-1 Telecommunicators Can Keep it All Together

Guest
May 16, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming CPR for Telecommunicators (In-Person) at Kyle PD

Telecommunicators Only
May 23, 2025
8:30 am - 4:00 pm

Emergency Telecommunicators

Upcoming Group Crisis Intervention for Telecommunicators at CAPCOG

Telecommunicator
May 27, 2025 - May 28, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming NENA’s Enhanced Caller Management

Telecommunicator
May 29, 2025
8:30 am - 5:00 pm

Emergency Telecommunicators

Upcoming Getting Back To Basics in Your Comm Center

Telecommunicator
June 3, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming Sharing the Road: Empowering Direct Reports

Telecommunicator
June 4, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming Basic Telecommunicator Licensing Course TCOLE # 1080

Telecommunicator
June 9, 2025 - June 19, 2025
7:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming CTO: Communications Training Officer Course TCOLE #5304

Telecommunicator
July 1, 2025 - July 3, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming TLETS TCIC/NCIC TCOLE #4800 Mobile Operator – #4801 Less Than Full Access Operator – #4802 Full Access Operator at CAPCOG

Student
July 9, 2025 - July 11, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators, Homeland Security, Peace Officers

Upcoming New Supervisor’s Course for 9-1-1 ECPs TCOLE #3796

Telecommunicator
July 15, 2025 - July 17, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming CPR for Telecommunicators (In-Person) at Highland Lakes Regional ECC in Marble Falls, TX

Telecommunicators Only
July 18, 2025
8:30 am - 4:00 pm

Emergency Telecommunicators

Upcoming Support that Saves: Building and Sustaining Peer Support

Event Phone: 512-916-6097

First Responder
July 22, 2025 - July 24, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators, Homeland Security, Peace Officers

Upcoming CPR for Telecommunicators (In-Person) at CAPCOG

Telecommunicators Only
July 25, 2025
8:30 am - 4:00 pm

Emergency Telecommunicators

Upcoming Basic Instructor – TCOLE 1014 (Hutto PD)

Basic Instructor Class
July 28, 2025 - August 1, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators, Peace Officers

Upcoming Suicidal Callers TCOLE #5307

Telecommunicator
August 6, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming Missing Children and the 9-1-1 Center TCOLE #3618

Telecommunicator
August 7, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming Spanish for Telecommunicators TCOLE #22109 at CAPCOG

Telecommunicator
August 11, 2025 - August 13, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Click for more details about the CAPCOG Regional Law Enforcement Academy course.

Upcoming New Supervisor Course TCOLE #3737

New Supervisor Class
August 11, 2025 - August 13, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators, Peace Officers

Upcoming NENA’s Center Training Officer (CTO) Program at Lakeway Police Department

Telecommunicator
August 12, 2025 - August 14, 2025
8:30 am - 5:00 pm

Emergency Telecommunicators

Upcoming CPR for Telecommunicators (In-Person) at San Marcos Police Department

Telecommunicators Only
August 15, 2025
8:30 am - 4:00 pm

Emergency Telecommunicators

Upcoming Basic Telecommunicator Licensing Course TCOLE # 1080

Telecommunicator
August 18, 2025 - August 28, 2025
7:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming TLETS TCIC/NCIC TCOLE #4800 Mobile Operator – #4801 Less Than Full Access Operator – #4802 Full Access Operator at San Marcos PD

Guest
August 18, 2025 - August 20, 2025
8:30 am - 5:00 pm

Emergency Telecommunicators, Homeland Security, Peace Officers

Upcoming CPR for Telecommunicators (In-Person) at WILCO in Georgetown, TX

Telecommunicators Only
August 22, 2025
8:30 am - 4:00 pm

Emergency Telecommunicators

Upcoming The Power of Resilience: How to Beat Dispatcher Burnout

Telecommunicator
August 27, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Upcoming Emotionally Intelligent Communications

Telecommunicator
August 28, 2025
8:00 am - 5:00 pm

Emergency Telecommunicators

Cancellations & No-Shows CAPCOG reserves the right to cancel training courses and workshops that do not meet the minimum number of registrants at least seven business days before their start date. In those circumstances, CAPCOG will provide a full refund.

Registrants who wish to cancel their registration must cancel online or notify CAPCOG via email or fax at least 30 calendar days before the course or workshop start date to receive a refund. There is a $50 administrative refund processing fee for courses or workshops over four hours in length. Courses four hours or shorter will not be refunded.

No-shows and cancelations made less than 30 calendar days before a course's start date will be charged in full. Partial attendance is not permitted.

Emergency Telecommunicators

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