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December 1, 2025 - December 4, 2025
8:00 am - 5:00 pm
- Emergency Telecommunicators
Austin Community College Public Safety Training Center
Venue Address:
4875 S FM 1626, Kyle, Texas, 78640, United States
The 9-1-1 Supervisor Course is a 32-hour class which trains new supervisors for emergency communication professionals (ECPs) in Texas. It covers basic communication, leadership skills, ethics, and the transition from ECP to supervisor.
The course uses activities, discussions, and scenarios to prepare participants for supervisory roles. Key topics include verbal and nonverbal communication, conflict handling, supervision liabilities, planning, and organizing.
TCOLE No.: 3796
TCOLE hours: 32
Special Instructions
This course is being offered by Austin Community College. Registration is available through its website.
CAPCOG is not hosting this course, but 9-1-1 centers within the CAPCOG region will be eligible for reimbursement for their attending telecommunicators.