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Telecommunicator
February 25, 2026
8:00 am - 5:00 pm
- Emergency Telecommunicators
San Marcos Police Department
Venue Address:
Description:
Class will be in the auditorium. Front gates will be open during class time. Please follow the training parking signs as soon as you drive in and park towards the track. The side doors lead straight to the auditorium.
Discover the difference between simply communicating and truly connecting. This course provides communication tools that help leaders build trust, improve influence, and foster meaningful relationships that drive engagement and collaboration.
Instructor:
Shantelle Oliver
Special Instructions:
Dress Code: To promote a professional training environment, CAPCOG requires proper attire. Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Emergency Communication Centers (ECC) in our region at no cost to 9-1-1 telecommunicators and their departments. When space is reserved for a 9-1-1 training class offered by CAPCOG, students or the supervisor who made the reservation must cancel such reservation at least two business days prior to start of the class.
For Questions
Contact Chanita Castilla, CAPCOG. 9-1-1 Training & Public Education Specialist.