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Telecommunicator
April 25, 2025
8:00 am - 5:00 pm
- Emergency Telecommunicators
Capital Area Council of Governments - Cedar Training Room
Venue Phone: 512-916-6000
Venue Website: https://www.capcog.org/
Venue Address:
Description:
Enter the classroom through the CAPCOG training entrance. This entrance is located under the metal awning near the main parking lot.
Walk down the long hallway to the room. Signs will be posted to help with direction.
Most telecommunicators wish to be viewed as professional people, treated as professional people, and paid as professional people. These expectations are certainly valid. This thought-provoking 8-hour workshop brings into sharp focus what it means to truly conduct oneself as a professional in the PSAP. Discovering who you are, setting yourself apart and finding your direction. Discover the power of optimism – getting rid of negativism. We ARE Professionals and there ARE related expectations. Great workshop for the career minded Communications Professional.
Instructor: Dr Gene Smith
Special Instructions:
Dress Code: To promote a professional training environment, CAPCOG requires proper attire. Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Emergency Communication Centers (ECC) in our region at no cost to 9-1-1 telecommunicators and their departments. When space is reserved for a 9-1-1 training class offered by CAPCOG, students or the supervisor who made the reservation must cancel such reservation at least two business days prior to start of the class.
For Questions
Contact Pamela Frisk, CAPCOG. 9-1-1 Senior Training & Public Education Coordinator.