Spanish for Telecommunicators TCOLE #22109 at CAPCOG

This is a Spanish course designed for dispatchers, 9-1-1 operators, and call-takers.  This course is designed to instruct and develop basic communication skills in Spanish involving key phrases and responses to emergency, fire, police, or medical related calls. It also introduces basic grammar, essential everyday Spanish phrases and Hispanic cultural diversity topics.

The utmost concern is to provide a foundation in the Spanish language that will not only lead to an essential skill for communication operators, but also to the provision of gathering pertinent information for emergency personnel.

TCOLE Hours: 24

Instructor

Monica Dominguez

Currently a Communications Supervisor with the Georgetown PD.  Monica started her law enforcement career in June 1999 with the Brownfield Police Department and has over 19 years of service. She started with the Georgetown Police Department in December 2004 and was promoted to a Communications Supervisor in 2006 along with becoming a Communications Training Officer. Monica received her  Master Telecommunications certificate in January 2014 and became a TCOLE Instructor in August 2017. She is fluent in reading, writing, and speaking Spanish.

Special Instructions:

Dress Code: To promote a professional training environment, CAPCOG requires proper attire.  Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Emergency Communication Centers (ECC) in our region at no cost to 9-1-1 telecommunicators and their departments. When space is reserved for a 9-1-1 training class offered by CAPCOG, students or the supervisor who made the reservation must cancel such reservation at least two business days prior to start of the class.

For Questions

Contact Pamela Frisk, CAPCOG. 9-1-1 Training & Public Education Coordinator.