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Telecommunicator
December 10, 2024 - December 12, 2024
8:00 am - 5:00 pm
- Emergency Telecommunicators
San Marcos Police Department
Venue Address:
Description:
Class will be in the auditorium. Front gates will be open during class time. Please follow the training parking signs as soon as you drive in and park towards the track. The side doors lead straight to the auditorium.
This is a Spanish course designed for dispatchers, 9-1-1 operators, and call-takers. This course is designed to instruct and develop basic communication skills in Spanish involving key phrases and responses to emergency, fire, police, or medical related calls. It also introduces basic grammar, essential everyday Spanish phrases and Hispanic cultural diversity topics.
The utmost concern is to provide a foundation in the Spanish language that will not only lead to an essential skill for communication operators, but also to the provision of gathering pertinent information for emergency personnel.
TCOLE Hours: 24
Instructor
Karen Zavala – San Marcos PD 9-1-1 Operations Manager
Special Instructions:
Dress Code: To promote a professional training environment, CAPCOG requires proper attire. Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Emergency Communication Centers (ECC) in our region at no cost to 9-1-1 telecommunicators and their departments. When space is reserved for a 9-1-1 training class offered by CAPCOG, students or the supervisor who made the reservation must cancel such reservation at least two business days prior to start of the class.
For Questions
Contact Pamela Frisk, CAPCOG. 9-1-1 Senior Training & Public Education Coordinator.