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Telecommunicator
May 2, 2025
8:00 am - 5:00 pm
- Emergency Telecommunicators
Capital Area Council of Governments - Cedar Training Room
Venue Phone: 512-916-6000
Venue Website: https://www.capcog.org/
Venue Address:
Description:
Enter the classroom through the CAPCOG training entrance. This entrance is located under the metal awning near the main parking lot.
Walk down the long hallway to the room. Signs will be posted to help with direction.
Whether acquired by birth or circumstance, certainly the traits of great leaders are to be admired. Often, they are a prerequisite to manage a high performing team or to take a start-up from humble beginnings to roaring success. But the healthy relationship between leadership and followership is critical. Standing alone, a leader achieves nothing but mediocrity. This workshop will cover Seven steps to becoming an outstanding employee, ten traits of great leaders and followers, and developing an AWESOME team.
Instructor: Dr Gene Smith
Special Instructions:
Dress Code: To promote a professional training environment, CAPCOG requires proper attire. Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Emergency Communication Centers (ECC) in our region at no cost to 9-1-1 telecommunicators and their departments. When space is reserved for a 9-1-1 training class offered by CAPCOG, students or the supervisor who made the reservation must cancel such reservation at least two business days prior to start of the class.
For Questions
Contact Pamela Frisk, CAPCOG. 9-1-1 Senior Training & Public Education Coordinator.