TLETS TCIC/NCIC TCOLE #4800 Mobile Operator – #4801 Less Than Full Access Operator – #4802 Full Access Operator at CAPCOG

Details Price Qty
Mobile Operator #4800 1-Dayshow details + $0.00 USD   Sold Out
Less Than Full Access #4801 2-Daysshow details + $0.00 USD  
Full Access #4802 3-Dayshow details + $0.00 USD  

  • Student
     July 9, 2025 - July 11, 2025
     8:00 am - 5:00 pm

Capital Area Council of Governments - Cedar Training Room

Venue Phone: 512-916-6000

Venue Website:

Venue Address:
6800 Burleson Road, Building 310, CAPCOG Training Center, Austin, Texas, 78744, United States

Description:

Enter the classroom through the CAPCOG training entrance. This entrance is located under the metal awning near the main parking lot.

Walk down the long hallway to the room.  Signs will be posted to help with direction.

MAKE SURE YOU BRING:

  1. Your PID from TCOLE

  2. Your TLETs user ID from DPS (for Telecommunicators, Peace Officers, and Jailers)

  3. A Laptop or IPAD to access the manual and take the test.

***There will be no printed manuals available***

TCOLE #4800 Mobile Operator – 8 hours, Day 1

This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only, including mobile digital terminal (MDT) or laptop computer operators. It also covers information about driver license and vehicle registration. This course requires the TCIC/TLETS Operation Manual Part 1. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis.

TCOLE #4801 Less Than Full Access Operator – 16 hours, Day 1 & 2

This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. This course is typically required for jailers running CCQ or ECPs who do not enter into NCIC/TCIC.

TCOLE #4802 Full Access Operator – 24 hours, Day 1, 2 & 3

This course is for operators who perform all TCIC/NCIC functions, including inquiry, entry, modification, clearing, canceling, and III functions. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis.

Instructor

Ashley Minning has been working in Emergency Communications since 2008. Ashley started in Communications as an Emergency Telecommunications Officer with the Hays County Sheriff’s Office July of 2008 and quickly became TCIC/NCIC Full Access Certified. Ashley promoted to Lead Telecommunicator in 2011 with the Sheriff’s Office. Ashley moved to the Kyle Police Department in a lateral position as a Lead Telecommunicator in 2014. While at Kyle,  Ashley promoted to the Emergency Communications Supervisor in 2020 and is currently the Emergency Communications Manager as of August 2022.

 

Special Instructions:

Dress Code: To promote a professional training environment, CAPCOG requires proper attire.  Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Emergency Communication Centers (ECC) in our region at no cost to 9-1-1 telecommunicators and their departments. When space is reserved for a 9-1-1 training class offered by CAPCOG, students or the supervisor who made the reservation must cancel such reservation at least two business days prior to start of the class.

For Questions

Contact Pamela Frisk, CAPCOG. 9-1-1 Senior Training & Public Education Coordinator.