Center Training Officer Program

The CAPCOG Emergency Communications Division is conducting a Center Training Officer Program. The program provides the proper framework to train new employees, which leads to better performance and higher retention rates. The course covers proper documentation of performance, evaluation of performance, setting milestones, and developing a plan for trainee success. CTO software with the exclusive NENA Daily Observation Report template is provided by Agency360 Public Safety Software. Agency360 software is a free trial.

Learn more and register for the program.
Find more emergency telecommunicator courses.