Tag: Emergency Telecommunications
Emergency telecommunicators learn about killer 9-1-1 calls
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The CAPCOG Emergency Communications Division conducted a first of its kind, “9-1-1 Homicide: Is the Caller the Killer” course where attendees learned about recognizing indicators during 9-1-1 calls that could help detectives determine if a caller is a criminal suspect.

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CAPCOG provides stress coping courses for 9-1-1 call takers
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CAPCOG’s Emergency Communications Division is hosting two, eight-hour courses in June to help emergency telecommunicators better manage job stress and protect their emotional and mental wellbeing. The Power of 9-1-1 Peer Support will be on June 17 and Resilience: Transforming

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