Tag: Emergency Call Centers
Emergency Communications continues virtual training
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The CAPCOG Emergency Communications Division is encouraging more emergency communications centers (ECCs) throughout the region to make use of a virtual training platform that allows emergency telecommunicators to take TCOLE certified courses while working from their EECs. “This tool is

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Emergency Communications conducts 12-month training
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The Emergency Communications Division is conducting a longer-term leadership course for emergency call center (ECC) supervisors, trainers, and managers that addresses supervision and leadership from personal and holistic perspective meant to enhance leadership through self-care as well as best-practices. The course

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