Tag: Public Safety Answering Point
Emergency Communications offers CPR, Criminal Law, more training opportunities
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The CAPCOG Emergency Communications Division has scheduled 42 classes for 2023 for telecommunicators to obtain their mandated training as well as advance their career knowledge. While more courses are still be planned, two popular upcoming February courses are in-Person CPR

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CAPCOG increases location accuracy for wireless 9-1-1 callers
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The CAPCOG Emergency Communications Division has installed new RapidSOS software at nearly all the 10-county region’s public safety answering points (PSAPs) to enhance the ability for emergency telecommunicators to pinpoint a caller’s location. During testing, the mapping technology produced a

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CAPCOG upgrades 9-1-1 workstations throughout region
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New workstations being installed by CAPCOG in all 31 public safety answering points (PSAPs) across the region will allow for NextGeneration 9-1-1 once it is instituted; NextGeneration 9-1-1 is a more resilient digital infrastructure system which allows voice, photos, videos,

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